Screenr was working just fine on my Mac yesterday in Safari. Today it doesn't. It won't detect my Java install. Have you guys made any changes in the last 24 hours?
I have cleaned out the temp file, cleaned the Java Cache, reset my machine and made sure java was enabled in all browsers.
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I am sorry to hear about your difficulty. I suggest that we repeat the troubleshooting steps again by following the order below:
1. Restart your computer.
2. Clear out your screenr temp folder:
The folder you would need to clear out on a Mac is:
3. Clear your Java cache:
4. Please review this screencast for instructions on how to make sure Java is installed and enabled:
5. Open your web browser.
6. Try to record again.